You can find some of our most-asked questions on this page, but if you think of something that isn’t covered here, don’t hesitate to get in touch and we’ll do our best to give you an answer, also please refer to our terms and conditions page

Frequently asked questions

What are you doing about COVID-19?


We have a range of COVID-19-related measures in place to ensure our staff is safe.




Do llamas and alpacas spit?


Llamas and alpacas do spit, but usually only at a boisterous member of their herd, not at one of us humans.




Can I buy a gift voucher?


If you’re looking for a gift that’s out of the ordinary, look no further! Our gift vouchers can be redeemed against our wool products or a walk for 12 months after they’re purchased. Ready to buy? Get in touch!




Can I adopt one of the animals?


Did you fall in llove with one of our alpacas or llamas? Do you know someone who’s sheep crazy? We have the perfect gift! For £25, you can adopt one of our boys or girls for a whole year. Each adoption pack includes:

  • A unique Woolly Farm enamel badge
  • A glossy photo of your animal
  • A fact sheet about your animal
  • Quarterly postcards
Ready to adopt? Visit our booking page.